Yes they do, all of our own white label and private label products come with CLP as standard and are legally compliant. Your CLP labels will be provided on label sheets in your order and you can apply these to the products.

Blend names on the CLP’s as standard come as the names on our site however we offer an optional upgrade service for you to add your brand details + blend name on, simply add this to cart and fill out the pop up form with your details and we will do the rest! Upgraded CLP sheets are sold in qtys of 20. *please note, this upgrade is included as standard on all 002 packages.

If your deadline is shorter than what our lead times currently are - don’t panic! Pop us an email and we will see what we can do for you.

Please note rush jobs are subject to an additional 10% charge on top of your order value since we have to rush our print jobs which cost us more, but we will always try to accommodate your time frames and do all we can to get your order to you in time!

We always package our items with the upmost care and love possible to ensure they are protected on their journey, however should you receive damaged items the first thing we ask is you to take photos of the damaged packaging, products and list the items that are broken. Items that are damaged are not for re-sale or use under any circumstances as this is a safety concern. We will not ask you to return the damaged goods to us, simply dispose of them and drop us an email with both your order number, images and list of items damaged.

Please report these damages to us within 48 hours. We will be more than happy to offer you a refund or replacement for the damaged goods!

We ship all items at own with our courier UPS. Large quantity deliveries over 100kg will be delivered on a pallet or in multiple packages. Every service is fully tracked and next day. You can also upgrade your delivery at checkout for an extra fee to express (pre 10.30am delivery) or express saver (pre 1pm delivery) - otherwise goods will arrive anytime between 9am and 6pm.

Absolutely! We are here to help you choose the best package suited for your needs. Simply pop us an email - enquiries@owncandleco.co.uk or fill out the contact us form and we will be in touch :)

We do! We have discovery sets for all three packages at own. Discovery sets are £8.50 *includes postage and are shipped second class with Royal Mail.

The discovery set will contain a wax melt cube for each available blend in each package and a flyer which describes each scent element in each blend. We’ve designed these to make choosing your blends easier, as we know buying online before trying (especially scented goods!) can be tricky and we want to make it as easy and enjoyable as possible for you!

Our 002 package offers custom blends, as well as choice from over 50 different scents however if you have a specific scent you would like us to make into a candle please pop us an email and we will work with you to create this!

If you want a popular designer fragrance our suppliers specialise in dupe fragrances. There are limitations as to what we can make and can only use candle safe and approved fragrances/essential oils so please bare this in mind!

We have a whole section on our returns policy here,

Buying items online falls under the ‘Consumer Contracts Regulations’ which entitles you as a customer to cancel and return your order within 14 days for any reason. However, our packages 002 - Brand and 003 - Design are a ‘tailor-made or personalised item’ and are an exception to these regulations.

Should you have ordered items from our 001 - Basics package, we accept returns within 30 days - items must be unused and in a re-sellable condition. Should you for any reason wish to return items from these packages please pop us an email and we will send you our return details!

Since these are your own products we only offer suggestions on RRP since it is ultimately your decision and choice as to what you sell these for however we always recommend customers check out the market and see what similar products typically sell for to ensure best results!

No we don’t and heres why… We want our candles to be as natural as possible - free from parabens, phathlates and any unnecessary toxins and possible carcinogens. Soy wax is perfect as it is, providing not only a soot free burn, but a clean one too. We also don’t think our candles need them as they provide a lovely scent throw as it is and they go through extensive testing to ensure they are the highest quality and strongest smelling possible.